How can we help?

The squad is here for you. Check the common questions below, or drop us a message and we'll get back to you.

The Dealer
We're real people

Talk to the team

Big Happy Games is a small studio, so your message reaches an actual human who cares about the game. We usually reply within a couple of business days.

Prefer email? Reach us any time at support@bighappygames.com.

Quick answers

Common questions

How do I unlock the other characters?

Play games to earn stars, then spend them to unlock any character in the squad. Each one comes with its own deck, table and card back. You can also earn bonus stars from the optional rewarded ad card.

What happened to my game / my stars?

Your current game and progress are saved on your device. Deleting and reinstalling the app, or resetting the device, clears that local data. If something looks wrong, send us a message below with your device model and iOS version and we'll help.

A modifier card did something weird — is that a bug?

Probably not! Modifier cards intentionally bend the rules — swapping suit colors, stealing a card into the stock, adding a wildcard, and so on. They're designed to keep things surprising, and they never make a board truly unwinnable by cheating. If something looks genuinely broken, please report it.

Is Solitaire Squad on Android?

Not yet — we're an iOS-first studio for now. It's the kind of thing that could change, so stay tuned.

How do the ads work?

Ads are optional. A bonus card appears once per session where you can watch a rewarded video for extra stars — or just take a single star and skip it. The game itself plays fully offline.

How do I request a feature?

We love ideas! Use the form below and choose "Feature request" as your topic. We read every one.

Still stuck?

Send us a message

Fill this in and we'll open your email app with everything ready to send. No account, no fuss.

So we know where to reply.